When a user logs into ILG, the time is automatically activated, and user are required to assign the session to a client/file and matter number. Pausing the time will end the current session, and block access to viewing further content until a new session is started by resuming the timer.

When a user logs into ILG, they are prompted to start the timer and assign the session to a client/file and matter number. If the timer is not activated or paused, usage will be track with “N/A” as the client/file and matter number.

Users will not have the option to assign sessions to Client/File and Matter number. All sessions will assign “N/A” as the Client/File and Matter numbers.